FAQs

Find answers to common questions about our services

How do you get the prescription from an online appointment?

After your consultation, the doctor will send the e-prescription to you via your preferred channel (like a secure email or medical record sharing tools). You can either print it or show it directly to the pharmacist to purchase your medication. In some countries, the doctor may only provide you with a copy of the prescription and then work directly with your chosen pharmacy to arrange delivery.