Privacy Policy

This policy describes how BOOKMYDOC LIMITED (trading as “BookMyDoc”) handles personal data for Ireland’s online GP booking service, including special category health data, in line with GDPR and the Data Protection Act 2018.

This policy explains how BOOKMYDOC LIMITED, trading as BookMyDoc, collects, uses, stores, and shares personal data when you use www.bookmydoc.ie and the booking service. The service is based in Lucan, Co. Dublin, Ireland. Email bookmydoc.ie@gmail.com. Phone and WhatsApp +353 899805438.

For a data protection question, email that address with the subject line Data Protection / GDPR. Where a consultation is delivered by an IMC-registered GP, clinical care is provided by that doctor. BookMyDoc runs the platform for booking, messages, and records.

We process personal data in line with the EU General Data Protection Regulation, the Irish Data Protection Act 2018, electronic-communications rules that cover cookies, and Irish consumer law for digital services, including the Consumer Rights Act 2022 where it applies to how the booking service is described.

Health information is special category data. We process it where the law allows, chiefly to provide health care and to manage the service, or where you have given explicit consent, for example when you upload a document or choose to share details with a pharmacy.

The full policy on this page, once the page has loaded, covers what we collect, why we collect it, how long we keep it, who we share it with, and the rights you can exercise. Those rights include access, correction, deletion in the cases the law allows, and a complaint to the Data Protection Commission.

Booking a visit is separate from this policy. Book an Appointment, read Our Services, or open Terms and Conditions. Contact Us if you cannot find the answer in the policy. Blogs is general health information and is not part of your medical record.